Privacy policy based on the Federal Law for the Protection of Personal Data Held by Individuals (the “LFPDPPP”) for the protection and treatment of personal and sensitive data provided to Agua Caliente Medical Surgical Center S.C., known commercially as Gardel Hair Restoration Institute, is located at Blvd. Agua Caliente #4558, Interior 1503-A, Colonia Aviación, Tijuana, Baja California, C.P 22014 and web portal: gardelhair.com, we take the greatest care to handle your personal information for proper use only as you are informed.
Personal Data
- Who is responsible for my personal data?
For Agua Caliente Medical Surgical Center, commercially known as Gardel Hair Restoration Institute, the confidentiality and good use of your personal data is paramount, so we guarantee a professional and responsible use of such information, protecting your integrity and privacy. We are committed to only collecting the information necessary through our website and/or professional services to provide you with follow-up on our services.
- In accordance with the Federal Law on the Protection of Personal Data Held by Individuals and the regulations relating to the Protection of Personal Data, we inform you that in order to purchase some services or information on our website, some personal data will be required, which will be collected through a form or when accessing any of our means of contact, which may be incorporated into exclusive databases of the Agua Caliente Medical Surgical Center, commercially known as Gardel Hair Restoration Institute, owner and manager of the same.
Data to be collected
- The only source of personal data collection on our website is the following:
Schedule a free evaluation appointment: full name, telephone number, email address and the time availability you have.
How is this data collected?
- They register using the form you submit in order to schedule a free evaluation consultation or to request information about our services.
Through our website, IP addresses, data on form logs, browser type, location and identifiers are retrieved to enable “cookies” and similar extensions.
- By submitting your data, authorization is granted for the registration of the exclusive database as long as Gardel Hair Restoration Institute deems it appropriate and is regulated by this privacy notice and in accordance with article 13 of the LFPDPPP.
Purpose of data collection
- The data collected by Agua Caliente Medical Surgical Center S.C, commercially known as Gardel Hair Restoration Institute, are necessary to monitor the services provided by the clinic, such as personalized care, monitoring, scheduling of review appointments, sending relevant information and statistical data for research and internal control purposes.
How do we store information?
- The information is stored in specialized spreadsheet databases prepared by its own design, which includes all the information provided in the forms submitted, being the property of Agua Caliente Medical Surgical Center S.C., known commercially as Gardel Hair Restoration Institute, and in third-party data hosting services such as Google Drive.
What are my data protection rights?
These rights are also known as ARCO by the Secretariat of the Public Service, which gives the owner of the data the right to access, rectify and cancel their data or personal information, as well as to revoke their consent for the purposes granted to them.
According to the Secretariat of the Public Service, these rights consist of the following:
- Access: “It is the right to request access to personal data found in the databases, systems, files, records or files of the SFP, which stores or uses them, as well as to know the information related to the conditions and generalities of the treatment given to them.”
Rectification: “It is the right to request the SFP to correct the personal data in its possession, when they are inaccurate or incomplete or are not up to date”.
- Cancellation: “It is the right to request that personal data be deleted or eliminated from SFP files, records, files, systems, databases and cease to be processed by the SFP.
If cancellation is appropriate, the data must be blocked and then deleted from the files, records, files, systems or databases in which they are located. However, not in all cases personal data can be deleted, mainly when they are necessary for compliance with the powers of the SFP and legal obligations.”
- Opposition: “It is the right to ask the SFP to refrain from using personal information for certain purposes, for example, the publication of personal data in any publicly accessible source, or to require that the use of such data be stopped in order to avoid harm or harm to your person. As with the cancellation of data, the processing of personal data cannot always be prevented, because they may be necessary for compliance with the powers of the SFP and legal obligations”.
Where can I make any clarifications or request the deletion of my personal data?
To respect the above-mentioned rights, you are provided with the following email address to make the request: info@gardelhair.com
This email must contain the following information:
Full name of the owner of the data, address, telephone number, email address registered on our website as well as a copy of an official identification, subject to “ARCO” rights. You must describe the reason for the revocation of consent to your personal data in accordance with the rights mentioned above.
To rectify your personal data, you must indicate the exact modification as well as attach documentation supporting this change together with the data mentioned at the beginning of the previous paragraph. The response time to your request must be taken into account, since in most cases it cannot be immediate, so we grant you a limit of 20 business days.
It should be considered that when you revoke your consent to the storage and use of your personal data, it will no longer be possible to continue providing the requested service as well as the conclusion of the professional relationship with us.